Shipping policy
At AlphaBlu, we are committed to ensuring that your new Gaming PC arrives safely and promptly. Here is our comprehensive shipping policy to give you peace of mind with your purchase:
Processing Time
- All orders are processed within 3 business days.
Shipping Carrier and Cost
- We use UPS for all our shipments.
- We offer free shipping on every order within the USA, no matter the size or destination.
Shipment Confirmation and Order Tracking
- As soon as your order is shipped, we will send you a shipment confirmation email.
- This email will include your UPS tracking number so you can monitor the progress of your delivery.
Packaging
- Your desktop computer will be securely packed with an expanded foam block inside the computer housing to secure the graphics card and prevent damage during transit. Please note: You must remove the foam block before using your computer.
- The package will include:
- The fully assembled desktop computer
- Any spare parts that came with the original hardware packaging
- Any stickers or user manuals/documentation that came with the original hardware
- A power cable
Free Return Shipping
- In the unlikely event that you need to return your computer, we offer free return shipping. Please contact our customer service team for further instructions.
Thank you for choosing AlphaBlu. We strive to provide the best products and customer service, and we hope you enjoy your new Gaming PC!
For any questions or concerns, please contact us at info@alphablugaming.com.